Guests order. Your team delivers. The hotel earns.
QRush brings hotel services, guest orders and the work of your team into one system. Guests use the hotel with ease, staff receive and complete requests without delay.
Quick access
A QR code opens the hotel services at once
Always at hand
The guest keeps using the service through the whole stay
Your hotel
Your brand, your services, your guests
02
Hotel services
More services in sight - more chances to sell
The guest sees everything the hotel offers: transfers, laundry, housekeeping, spa and the rest. No searching for information and no calls to reception.
All in plain sight
The guest easily finds the service they need
Straight request
The request goes at once to the right team
In the guest language
The service is clear to foreign guests
03
Food and drinks
An order in two taps - from any spot of the hotel
Room, pool, beach or restaurant - the guest opens the menu, picks the dishes and says where to bring the order.
Order where it suits
In the room, by the pool, on the beach or in the restaurant
A menu that sells
Photos, descriptions and current prices
Straight into work
The responsible team sees the order immediately
04
Hotel shop
Extra sales - through the whole stay
Souvenirs, cosmetics, holiday essentials and other offers of the hotel are available right in the guest phone. They can buy when the wish comes, not only at the desk.
A shop window in the phone
Goods, photos and prices always available to the guest
Bought in the moment
No walk to the desk and no waiting for check-out
Delivered to the guest
The order is brought to where they are
05
Tours and activities
Guests book experiences. The revenue stays with the hotel.
Excursions, transfers and activities are available next to the other services of the hotel. The guest picks an offer, sets the number of people and completes the booking.
Your offers
Promote checked routes and activities
Clear pricing
The guest sees the terms and the final price
Extra revenue
The booking goes through your hotel
06
Order history
The whole service of the hotel - in the guest history
Every order and request is kept in the guest profile. They can come back to the details, see the status and who did the job, and rate the service.
All the orders
A full history of services and purchases of the stay
All the details
Time, place, price and status of the order
Feedback
The guest can rate the completed service
07
Guest comeback
The stay is over - the hotel stays in the phone
The guest opens their trips, sees your hotel and books again in one tap. The comeback does not depend on an aggregator or on whether the guest still remembers the name.
The hotel at hand
Your hotel stays in the phone of the guest after check-out
Booking again
A repeat booking in two taps, with no search and no middlemen
Your own guests
The return comes straight to you, not through an aggregator
08
Hotel website
Your own hotel site - already in the service
Together with the guest app the hotel gets its own public page: photos, description, the menu, the shop, the services and the tours. The guest opens it from a link or a search, looks the hotel over and books it directly.
A site of your own
Photos, description and contacts of the hotel on one page
The whole offer
Food, shop, services and tours in plain sight
Booking without a middleman
The guest books the hotel straight from the page
09
Back office
The whole hotel service - under your control
Change the menu, the services, the goods and the offers without developers. A new item, a price, a photo or a service switched off for today - all of it is edited right in the back office, and the guest sees it at once.
Edits go live
Price, photo and description are changed right in the card
All in one place
Food, shop, services and tours in one back office
On and off
A service or an item is hidden with one switch
10
Sales
You see what brings the hotel money
Revenue, the number of orders, the split by categories, the average order and the change against the previous period - all on one page, counted from the hotel's own orders.
Revenue in plain sight
Rooms, food, shop, services and tours - each with a share
Average order
How much a guest leaves on an order, on average
Change over time
Week, month or your own period - and the difference
11
Team
Understand how the service runs
Who accepts an order and who carries it out, how long it takes and what the guests think of it - the whole team in one list, with ratings and access rights.
Roles and access
Everyone sees only their own sections
Ratings from guests
The guest rates the order, the score stays with the team
Speed of work
How long to accept and how long to complete
12
Your guests
Get to know your guests better
Who stayed with you, how often they come back, what they ordered and how they rated it - every guest with their visits, orders and wishes in one card.
